Oscar shares:

• The 5 levels of listening and how to start

• Why the 125-400 rule keeps us from being good listeners

• The patterns to pay attention to in conversations that will help give you big insights

• How to model process leadership not just content leadership

• On being a systemic listener (this is hard - but we can all do it)

• The ancient art of Ting, and what we can bring to modern communication that uplifts listener and speaker

***