Leadership can be a volatile experience. There are some seriously difficult situations - and people - to contend with.
Cockups are what we fear most: failing and letting people down. Mistakes that are costly. Hurting people inadvertently. Perspective is the gateway to compassion: just because you cock things up, doesn’t make you a c*ck - at least not permanently!
Crackpots are a bigger concern. The biggest challenges is dealing with PSYCHOPATHS. Not all psychopaths are violent! Many are successful players in the corporate world. We need to know how to spot them, and how to deal with them.
Conniptions are a surprise when they happen. When a crackpot pushes our buttons and all of a sudden we lose the plot, and default to behaviour that is out of the norm. Conniptions are rare occurrences, and yet we can learn from them.