Posts tagged teamstuff
How to overcome silos and turf wars

“I need them to step up. To take a broader view of the business. I need them to be leaders. Instead they keep their head down and just look after their own little patch.”

The CEOs I work with are savvy. They know the fastest way to advance their business objectives is by lifting up others below. A rising tide lifts all boats. It sounds great in theory. In reality, many of those being lifted stay stuck. It’s turf wars and silos.

Do we expect too much of people? Do they lack emotional intelligence? Do they need more explicit instruction? 

Yes to all of these, with a caveat. 

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Why won't they do what they're told?

You’ve explained. You’ve delegated. They nod back. Then - nothing. What the? Why don’t our colleagues follow through on task requirements? There are the usual suspects - you didn’t explain things well enough. Deadlines were unclear. They don’t have the skill to do it. They are overwhelmed with competing priorities. Or, something else. This one matters most.

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How to be a better people manager: one fundamental

Why don’t they just get on and do their job? People stuff can be exasperating. Life would be so much easier if people just do what they’re told, to the level as expected, in a time frame that fits expectations. How often does this happen? Not often enough for people leaders to feel at ease with their direct reports. 

It’s sad case of PICNIC - Problem In Chair, Not In Colleague. Any people problem should start with a solid look at oneself first. Thankfully there is a fundamental that you can turn to every time: read the manual.

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