Posts tagged teams
How to deal with the four devils of people stuff

Do you have people stuff issues at work? Do you witness negative attitudes, critical feedback, undermining, back-biting, emotional outbursts, simmering sullenness, or other unplesantries? 

You may have the Four Devils of People Stuff at play in your workplace. Like the four elements of wind, water, earth, and fire, the four elements of behaviour, emotions, attitude, and thinking can combine for devastating effect. In combination, they create the Four Devils. And these devils can test you mercilessly. 

Find out what spell you can cast to keep the nastier aspects at bay.

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How to overcome silos and turf wars

“I need them to step up. To take a broader view of the business. I need them to be leaders. Instead they keep their head down and just look after their own little patch.”

The CEOs I work with are savvy. They know the fastest way to advance their business objectives is by lifting up others below. A rising tide lifts all boats. It sounds great in theory. In reality, many of those being lifted stay stuck. It’s turf wars and silos.

Do we expect too much of people? Do they lack emotional intelligence? Do they need more explicit instruction? 

Yes to all of these, with a caveat. 

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Why won't they do what they're told?

You’ve explained. You’ve delegated. They nod back. Then - nothing. What the? Why don’t our colleagues follow through on task requirements? There are the usual suspects - you didn’t explain things well enough. Deadlines were unclear. They don’t have the skill to do it. They are overwhelmed with competing priorities. Or, something else. This one matters most.

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How to be a better people manager: one fundamental

Why don’t they just get on and do their job? People stuff can be exasperating. Life would be so much easier if people just do what they’re told, to the level as expected, in a time frame that fits expectations. How often does this happen? Not often enough for people leaders to feel at ease with their direct reports. 

It’s sad case of PICNIC - Problem In Chair, Not In Colleague. Any people problem should start with a solid look at oneself first. Thankfully there is a fundamental that you can turn to every time: read the manual.

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How to avoid getting derailed in a difficult conversation

Emotions are a troublesome thing in difficult conversations. Rather than feeling boundless, we end up frozen, shut down, or worst - explosive. They lead us off track from the constructive progress we wanted to make in the first place.

  • Why catastrophising can be a useful approach

  • The wisdom of Petyr Baelish from Game of Thrones

  • 3 steps to preparing for the worst

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How to speak truth to power

Have you got an issue to raise with the boss but are fearful of consequences? Have you seen others speak up and get punished for sharing their opinion? What is it costing you to stay silent?

  • How fear is a product of our assumptions

  • Why suspending judgements before speaking is a useful approach

  • Why openness is the best defence, and compassion the smartest weapon.

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What happens when it all goes horribly wrong?

Have you ever had a difficult conversation go off the rails? Have you ever lost the plot and said things you regret? Has anyone ever shouted you down and treated you badly? Boundless Leaders know that when a storm hits, it’s best to let it pass, then clean it up.

  • How Suits characters model what not to do, and what can’t be done

  • When avoidance is the best strategy

  • Not everything is solvable

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Is it better to let sleeping dogs lie?

Speaking up is an ordeal. There is plenty at risk: reputation, relationships, remuneration. Is it sometimes better NOT to speak up? Are there times when it’s better to keep to ourselves and let the cards fall as they may? How does this stack up if we are committed to being Boundless Leaders?

  • Risks of being a whistleblower

  • What to consider in speaking up

  • How to find your own commitment to action

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Can you mend a relationship after a mediated dispute?

Have you ever been so entrenched in an argument you just cannot budge? Maybe you’re absolutely convinced you’re right, and they’re wrong. Nothing they say will convince you otherwise. And frustratingly, they feel the same way. So you’ve had to pull in outside help to settle the argument. Is this the point of no return? Or is it possible to mend the divide?

  • Perspective is powerful

  • Why the amygdala is a no-go zone

  • Mending bridges or burning them?

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What makes a conversation tough and terrible?

Do you avoid tough conversations? Do you stress about the fallout after the fact? What makes conversations so challenging in the first place? In this article we unearth the cause of what makes a conversation tough, a circuit breaker to make it easier, and a tip to keep our imagination in check.

  • Why conversations feel tough

  • A circuit breaker for de-escalation

  • What to do before going into a tough conversation

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Design powerful experiences for a boundless team

Leadership is hard and lonely. It’s very easy to get caught up in trying to solve challenges all on our own. This is the fast-track to getting stuck! As leaders we need teams we can trust, who’ve got our back, with whom we can share the trials and tribulations of our calling. Here’s how to build bonds in your team beyond cocktails and canapes.

  • Leadership is not a solo activity.

  • Beware of culture by default.

  • 5 principles for designing shared experiences.

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